Riding Lessons

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 SOCIAL MEDIA POLICY - Wake Robin Farm clients must receive permission from Wake Robin Farm prior to posting any video or photo of activities at the farm including but not limited to: lessons, practice rides, camps and special programs. Clients must refrain from publishing comments about other WRF riders, horses/ponies as well as outside riders and barns and any controversial or potentially inflammatory subjects. Clients are to avoid hostile or harassing communications in any posts or other online communications. Failure to follow these rules will be addressed swiftly. 

PAYMENT POLICY - Lesson payment is required, in full, on the 15th of the month in order to reserve your spot for the upcoming month. (i.e. payment is due on or before Feb. 15th for March lesson packages) Wake Robin Farm accepts cheques (payable to Wake Robin Farm) or e-transfer to info@wakerobin.ca. Lessons will only be granted if full payment has been received. Wake Robin Farm cannot guarantee a lesson spot if payment has not been received.

LESSON PACKAGES - All lessons are to be taken weekly at a pre-scheduled day and time. Please see our cancellation policy. Lesson packages are non-refundable and non-transferable. 

CANCELLATION POLICY - REVISED: PLEASE READ!

Lesson Programs 

As of January 2024 riders enrolled in our weekly lesson programs will be allowed 1 pre-scheduled make up lesson per 8 lessons. Wake Robin Farm MUST receive a minimum 48 hours WRITTEN notice of absence/cancellation of a lesson. Lessons that have been cancelled with 48 hours notice must be rescheduled within a 2 week period of the missed lesson. Missed lessons may not be tagged onto the end of a lesson package or extended into the upcoming month. 

Please note: If a lesson is missed/cancelled without 48 hours written notice then the lesson will be considered taken and may not be rescheduled or refunded. 

SHOW TEAM PROGRAM

As of January 2024 riders enrolled in our show team program will be allowed 1 pre-scheduled make up lesson per month. Wake Robin Farm MUST receive a minimum 48 hours WRITTEN notice of absence/cancellation of a lesson. Lessons that have been cancelled with 48 hours notice must be rescheduled within a 2 week period of the missed lesson. Missed lessons may not be tagged onto the end of a lesson package or extended into the upcoming month. 

Please note: If a lesson is missed/cancelled without 48 hours written notice then the lesson will be considered taken and may not be rescheduled or refunded. 

Missed practice rides may not be rescheduled.

Part-Boarding Programs

As of January 2024 riders enrolled in our part-boarding program will be allowed 1 pre-scheduled make up lesson per 8 lessons. Wake Robin Farm MUST receive a minimum 48 hours WRITTEN notice of absence/cancellation of a lesson. Lessons that have been cancelled with 48 hours notice must be rescheduled within a 2 week period of the missed lesson. Missed lessons may not be tagged onto the end of a lesson package or extended into the upcoming month. 

Please note: If a lesson is missed/cancelled without 48 hours written notice then the lesson will be considered taken and will not be rescheduled or refunded. 

Missed practice rides may not be rescheduled.

For all lesson types: Wake Robin Farm can not guarantee that a make up lesson will be available with the rider’s regular instructor or as the same lesson type (ie. private, semi-private, group). 

INCLEMENT WEATHER - Wake Robin Farm reserves the right to cancel lessons due to inclement weather or other unforeseen circumstances. We will endeavor to provide as much prior notice as possible. Make up lessons will be scheduled within a 2 week period as a result of a cancellation. Wake Robin Farm can not guarantee that a make up lesson will be available with the rider’s regular instructor or as the same lesson type (ie. private, semi-private, group). 

HORSE ASSIGNMENT - Wake Robin Farm reserves the right to assign horses, at their sole discretion, based on horse suitability and availability. Wake Robin Farm does not accept requests for specific horses unless the rider is participating in a part-board or lease type arrangement. 

NSF CHEQUES - Wake Robin Farm will charge a $50 administration fee for any cheques returned NSF. 

ARRIVAL TIME - Times posted for lessons are considered to be arrival times. Students are responsible for arriving on time and wearing proper riding attire to their lesson. Wake Robin Farm cannot guarantee a lesson if a rider arrives late or is not dressed in proper riding attire. Please note: Wake Robin Farm reserves the right to prohibit late rider(s) from joining a lesson if the lesson is already in progress. This policy will be enforced at the discretion of the instructor. 

FOOT ATTIRE - All riders must wear proper hard soled boots with a minimum 1/2” flat heel and maximum 2” heel. No running shoes or platform heels are allowed. No open-toed shoes are allowed in the barn area at any time. Wake Robin Farm does not provide riding boots. 

HEAD GEAR - All riders must wear approved ASTM riding helmets. Riders are responsible for purchasing their own helmet and are expected to ensure proper care and fit. Wake Robin Farm is not responsible for ensuring proper fit of riding helmets. 

SPECTATORS - Spectators are not permitted inside the barn. Dogs are not allowed on the property at any time. No smoking on the property at any time. Spectators are asked to conduct themselves in a quiet manner while on the property to ensure everyone’s safety. Visiting children are to be supervised at all times.

RIDER CONDUCT - All riders are asked to conduct themselves in a quiet respectful manner at all times while on the property. Wake Robin Farm reserves the right to excuse a rider from a lesson or from the lesson program should their behavior present an unsafe or inappropriate situation. 

Thank you for your understanding!